A recent QMI poll stated that men would rather scrub the toilet than go to the doctor. Knowing how many times I’ve seen said toilet scrubbed by a man makes me worry for our favourite men’s health. Those who do see their physician are often told to make lifestyle changes: eat better, exercise more, quit smoking, etc, but fewer and …
Great service from a caring company creates a loyal customer
I’ve decided that other companies can learn a thing or two about customer service from Porter Airlines. Porter is doing so many things right. They offer reasonably priced flights and a number of little classy touches (that used to be the norm, but are now the exception) such as: more leg room, real glasses to drink from, free wine and …
Friendship, sunsets, compassion, community add nothing to the GDP
A quote caught my eye the other day: “Gross National Product measures everything, except that which makes life worthwhile.” — Robert Kennedy. I agree with this on so many levels. Acknowledging that I am no economist, for me the market value of all products and services produced in one year by Canada has very little to do with my quality …
Time-of-use electricity rates: More greenwashing or real conservation?
When the first brochures came out about time-of-use (TOU) billing rates, I was under the impression that somehow the change was going to benefit me as a consumer. I read the headings of the brochures sent with my electricity bill: “simple changes can bring real benefits” and “putting you in control” and “Choose your time. Manage your costs.” To me, …
It was the best of wait times; It was the worst of wait times
Let me regale you with a tale, a not so age-old Dickens tale: a tale of two walk-in clinics. It was the best of wait times, it was the worst of wait times, “it was the age of wisdom, it was the age of foolishness,” it was the epoch of near instant service, it was the epoch of waiting forever.
Thanksgiving is a holiday for connecting, not collecting
Thanksgiving still remains my favourite holiday. When else is nature strutting her stuff so vividly? When else do you get a day off to spend with family that isn’t focused on buying or spending or doing laundry? When else do you find most families not cooking processed food? And perhaps most importantly, when else do you get pumpkin pie?
Everyone loves a parade, except the media — they’d prefer a protest
Fall in! Attention! Present soap box! Ho! It was a stunning sight. On Sunday, more than 4,000 peace officers paraded onto Parliament Hill to honour their fallen colleagues. Motorcycle police blazed the trail with their red and blue lights flashing, and the pipe bands followed, leading companies marching in dress uniform, buttons polished, and ceremonial swords glinting in the sun. …
Stop trying to keep up with the Joneses — we aren’t entitled to any of it
The unfortunate sign of the times is ‘For sale by owner’. Driving through upper Michigan this past weekend I was awestruck at the number of “for sale” signs. In this case, I’m referring not to houses, but to the items for sale parked on the front lawns of houses. Boats, recreational vehicles, trailers, riding mowers, motorcycles, tractors, and more, were …
Credibility suffers when people use the wrong homophone
If I were Queen Elizabeth II, I would make my legacy a campaign reinforcing the importance of written communication skills, as “her” English is being mutilated daily. I’m not referring to the lack of eloquence, nor am I delving into dwindling vocabularies wrought with management-speak. Grammar is my focus today; specifically, my homophonia (or fear of the incorrect use of …
It only takes a couple of minutes to save a lot of lives
Recently, I was surprised at how few Ontarians had signed up to be organ donors. I guess I always thought that everyone subscribed to the concept that if you’re dead and don’t need the organs anymore, why not donate them? Perhaps the process is overly complicated? I went to www.beadonor.ca and clicked on the “register now” button to find out. …